Amerikan Hastanesi manages its sales team with Salesforce!

PROBLEM

At Amerikan Hastanesi, they weren’t able to access the patient history, manage patient candidate processes on a single screen, monitor mediator and patient processes and report sales team goal/reached data.  ​​

SOLUTION

All data was carried to a single platform and the access to information became easier. An effective process management was established with goal/reached reports, tracking activities, tracking cases and applications, monitoring patient history and integration with HBYS system.

Problem

• Not being able to monitor reference doctors and organizations on a single platform
• Not being able to report goals/reached data of sales teams
• Management of patient candidate process
• Management of patient application process over mediators
• Monitoring the opinions of doctors regarding patients

Solution

• Reportable patient gain/loss information
• Viewing detailed patient information at the treatment level
• Viewing the current stage of the patient and past interactions at one glance
• Facilitating patient tracking by personnel and management
• Managers accessing all information from control panels instantly
• Fast adaptation of new personnel to patient tracking and work processes. Clearly viewing the path to follow on the system during patient applications
• By integrating with HBYS, the hospital personnel tracking all patient processes on a single system