Salesforce Consulting in Turkey: How to Choose the Right Partner

Salesforce consulting is not simply about software implementation. It is a holistic transformation process that redefines your business operations, customer engagement strategies, and growth roadmap. The success of this transformation is directly tied to choosing the right consulting partner.

So, what should you prioritize when selecting a Salesforce consulting partner in Turkey?

• Expertise and experience within the Salesforce ecosystem

• Local and international project track record

• Proven success stories across different industries

• The ability to offer both technical expertise and strategic guidance

• Ongoing post-project support and a sustainable development roadmap

To get the most out of Salesforce solutions, you need more than just implementation support. You need a strategic partner who understands your business goals and can design the right architecture to achieve them.

Who Is the Best Salesforce Consulting Partner in Turkey?

CRM transformation projects are not just technical integrations. They are strategic initiatives that fundamentally reshape how companies operate, engage with customers, and compete in the marketplace. To achieve lasting success, such projects require the right consulting partner, a well-architected solution, and a future-oriented vision.

At Kofana Digital, we combine:

• Deep project experience across various industries

• A certified team of Salesforce experts

• And a strong command of the Salesforce ecosystem

to position ourselves as your trusted partner on the path to digital transformation.

By integrating Salesforce’s advanced solutions with tailored strategies, we help businesses meet not only their current operational needs but also their future growth objectives.

If you’re seeking the best Salesforce consulting partner in Turkey, Kofana Digital is your destination.

1. Over 10 Years of Experience as Salesforce’s First Official Partner in Turkey

As Salesforce’s first authorized consulting and licensing partner in Turkey, we have delivered over 200 projects across more than 25 countries since 2012. Our pioneering role is not just a milestone—it’s a reflection of our ability to implement Salesforce technologies effectively on both local and global scales.

2. Recognized Salesforce Expertise Across the EMEA Region

Our project work in the Europe, Middle East, and Africa (EMEA) region goes beyond technical implementation. In every engagement, we deliver business-specific analysis, strategic guidance, and architectures designed to support long-term growth.

3. End-to-End Consulting Across All Salesforce Modules

Our areas of Salesforce expertise include:

• Sales Cloud

• Marketing Cloud

• Service Cloud

• Experience Cloud

• Commerce Cloud

• Net Zero Cloud

• Data Cloud

• Tableau

• MuleSoft

• Slack

• Einstein & Copilot

• Agentforce

This enables us to unify and optimize sales, marketing, service, and integration processes through a single platform.

4. Expertise in AI, Einstein Copilot, and Agentforce Applications

AI is no longer just a technology trend—it is a transformative force that reshapes decision-making, customer engagement, and team productivity. At Kofana Digital, we have extensive experience integrating Salesforce Einstein solutions into business operations.

We configure tools like Einstein Copilot to meet each organization’s specific needs, helping sales, service, and marketing teams increase both their speed and decision quality.

With Salesforce’s next-generation AI solution Agentforce, we develop tailored digital assistants for your teams, reduce repetitive operational workloads, and enable your workforce to focus on more strategic initiatives.

In short, we help turn Salesforce’s AI capabilities into a true competitive advantage for your business.

5. Industry-Specific Consulting That Goes Beyond One-Size-Fits-All

"Not a standard solution for everyone, but tailored architecture for every industry."

Thanks to our experience in sectors such as finance, retail, manufacturing, logistics, and healthcare, we provide customized solutions aligned with the unique dynamics of each organization.

We do not approach consulting as industry-agnostic. Instead, we offer solutions that are deeply responsive to sector-specific needs.

At the core of our consulting philosophy is not just software implementation, but delivering a strategic edge. At the start of every project, we align with your business goals and build a CRM architecture that addresses both today’s requirements and tomorrow’s growth.