Salesforce Announces Fiscal Year 2025 and Q4 Financial Results

Salesforce has announced its fiscal year 2025 and fourth-quarter financial results for the period ending January 31, 2025. The company continued to see strong growth in artificial intelligence and data solutions, driving revenue expansion while also improving operational efficiency. Strategic products like Agentforce and Data Cloud played a crucial role in accelerating digital transformation for businesses and significantly contributed to Salesforce’s overall growth.

Strong Performance from Agentforce and Data Cloud

In fiscal year 2025, the demand for Data Cloud and AI-powered solutions surged, leading to record-breaking revenue growth for Salesforce. Data Cloud’s annual recurring revenue reached $900 million, marking a 120% increase compared to the previous year. Agentforce also gained strong momentum in the market, with 5,000 new deals closed since October, including 3,000 paid customer agreements.

Furthermore, Data Cloud surpassed 50 trillion records, doubling its capacity compared to the previous year. Nearly half of Fortune 100 companies are now customers of Salesforce’s AI and Data Cloud solutions, underscoring the growing need for advanced data management and AI-driven insights among large enterprises.

Agentforce has also demonstrated significant efficiency gains in customer service operations. On Salesforce’s support platform, Agentforce managed 380,000 conversations with an 84% resolution rate, requiring human intervention in only 2% of cases. These figures highlight how AI-powered customer service is transforming business operations by enhancing efficiency and automation.

Financial Performance: Strong Revenue and Profit Growth

Salesforce reported a revenue increase of 8% in the fourth quarter, reaching $10 billion. On a constant currency basis, this growth was 9%. Subscription and support revenue grew by 8% year-over-year to $9.5 billion. For the full fiscal year 2025, the company achieved 9% growth, generating $37.9 billion in revenue.

Profitability also improved significantly, with the GAAP operating margin rising to 19.0% and the non-GAAP operating margin reaching 33.0%. Operating cash flow increased 28% year-over-year to $13.1 billion, while free cash flow grew 31% to $12.4 billion. These results demonstrate Salesforce’s ability to drive both revenue growth and operational efficiency, reinforcing its strong financial position.

Fiscal Year 2026 Outlook

Salesforce has set ambitious targets for fiscal year 2026, reflecting its commitment to sustainable and profitable growth. The company expects:

• Revenue between $40.5 billion and $40.9 billion, representing 7% to 8% growth

• Subscription and support revenue growth of approximately 8.5% (9% on a constant currency basis)

• GAAP operating margin of 21.6% and non-GAAP operating margin of 34.0%

• Operating cash flow growth between 10% and 11%

Salesforce Chairman and CEO Marc Benioff highlighted the company’s strong performance, stating:

"We had an incredible quarter and year, delivering strong results across all key metrics. We achieved the highest cash flow in our company’s history and surpassed $60 billion in RPO."

Benioff also emphasized Salesforce’s leadership in the digital workforce revolution and the growing importance of AI and data solutions:

"No company is better positioned than Salesforce to lead customers through the digital workforce transformation. Our deeply integrated platform seamlessly combines Customer 360 applications, Data Cloud, and Agentforce to deliver unprecedented levels of efficiency, effectiveness, and cost savings to thousands of businesses."

Salesforce’s fiscal year 2025 financial results showcase the success of its investments in AI, data management, and customer experience solutions. With a strong financial performance and an innovation-driven strategy, Salesforce is poised to continue its growth in fiscal year 2026 and further strengthen its leadership in the technology industry.