Salesforce PARTNER KOFANA

Amerikan Hastanesi manages its sales team with Salesforce!

PROBLEM

At Amerikan Hastanesi, they weren’t able to access the patient history, manage patient candidate processes on a single screen, monitor mediator and patient processes and report sales team goal/reached data.  ​

SOLUTION

All data was carried to a single platform and the access to information became easier. An effective process management was established with goal/reached reports, tracking activities, tracking cases and applications, monitoring patient history and integration with HBYS system.

Problem

  • Not being able to monitor reference doctors and organizations on a single platform
  • Not being able to report goals/reached data of sales teams
  • Management of patient candidate process
  • Management of patient application process over mediators
  • Monitoring the opinions of doctors regarding patients

 

Solution

  • Reportable patient gain/loss information
  • Viewing detailed patient information at the treatment level
  • Viewing the current stage of the patient and past interactions at one glance
  • Facilitating patient tracking by personnel and management
  • Managers accessing all information from control panels instantly
  • Fast adaptation of new personnel to patient tracking and work processes. Clearly viewing the path to follow on the system during patient applications
  • By integrating with HBYS, the hospital personnel tracking all patient processes on a single system

 

Salesforce PARTNER KOFANA

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