Salesforce PARTNER KOFANA

Akkim steps ahead in the Chemical industry with Salesforce.

CHALLENGE​

Akkim was tracking its sales teams across different platforms in a decentralized structure. The tracking of sample shipments, target actuals, and customer details was not possible.

SOLUTION

All data was carried to a single platform and the access to information became easier. Thanks to goal/reached, mobile interfaces, activity monitoring and workflows, effective process management was established

Challenge ​

  • They tried to manage the sales operations of the company with slow processes on Excel. ​
  • They weren’t able to gather competition data from the field or it was impossible to gather and report market data to develop a new chemical product.
  • No mobile transactions in the field. Field sales operations were slow and untraceable.
  • While transferring data by using Excel and other methods, errors occurred due to human factors and it could get hard to find the source.
  • The contribution of the samples given to the sales was untraceable. ​

Solution ​

  • By positioning the Sales Cloud product, sales operations integrated with ERP have been deployed. Instantaneous measurable data entry and reporting were achieved.
  • We started to analyze the competition data gathered from the field and gather information regarding the equivalents of the products planned to be manufactured.
  • Field teams transferred all sales processes to the mobile platform that is fast and easily accessible; tracking confirmations, stocks and customer history became easier and faster.
  • Every data became traceable and interpretable from a single point in the Salesforce pool.
  • Samples were added to the opportunity step and included in the sales cycle.

 

Salesforce PARTNER KOFANA

Other Case Studies

Addax 446 269Px

ADDAX Manage Customer Service Processes on Salesforce!

Customer life-cycle became accessible and traceable on a single platform. Customer demands and customer communication processes have been recorded on a shared platform and become easily manageable.

Read more
6

Amerikan Hastanesi manages its sales team with Salesforce!

All data was carried to a single platform and the access to information became easier. An effective process management was established with goal/reached reports, tracking activities, tracking cases and applications, monitoring patient history and integration with HBYS system.

Read more
Salesforce Partner Kofana Digital Borusan 446 269Px

Borusan Otomativ Strengthens Its Dealership and Sales Processes with Salesforce.

All data was transferred to a single storage and the data was singularized.

Read more