Communicate with your customers digitally using Salesforce Social Media Marketing tools!

Are you looking for user-friendly marketing tools where you can reflect your marketing strategies on all your social media channels? Then, it is time to explore Salesforce Marketing Cloud’s Social Studio solution with Kofana’s expertise! With Salesforce Social Media Marketing, you can plan your posts on social media platforms such as Twitter and Facebook; thus, you can manage your follower community. You can also listen and interact with your customers and turn your marketing strategies into sales and service through popular channels by using the powerful social media marketing tools of Salesforce Social Studio!

What can you do with Salesforce Social Media Marketing?

Technological devices are indispensable for our daily life; therefore, creating communication channels through social platforms has become essential in customer journeys! You can diversify your marketing strategies through multiple channels by using Salesforce Social Media Marketing tools with Kofana’s expertise. By joining Salesforce Social Studio, you can both reach your leads and follow your current customers closely in digital channels. So, what else can you do?

Listen to digital channels using Social Studio!

Analyze data obtained from various sources to track the actions of both your followers and competitors.

Connect with your audience on social media!

With Kofana and Social Studio, you can respond to social media posts, manage your follower community, and gain customer support!

Manage your social media accounts through Salesforce.

Generate content for multiple social networks and accounts on social media to increase your interaction with your existing customers and leads.

Monitor your social media marketing activities from a single interface!

Follow social media and marketing activities live using Salesforce Marketing Command Center to increase your interactions.

Frequently Asked Questions

What is Salesforce?

Salesforce is a customer relationship management solution that brings companies and customers together. It is an integrated CRM (Customer Relationship Management) platform that delivers a single, common view of each customer, including marketing data, sales processes, and after-sales services.

What is CRM?

Customer Relationship Management (CRM) is the strategy that companies use to manage their interactions with customers and leads. It facilitates businesses to organize processes, establish relationships with customers, increase sales, improve customer services, and increase profitability.

What is Salesforce Social Media Marketing?

Salesforce Social Media Marketing enables companies to develop marketing strategies in digital channels. Companies create and plan content that will increase their interactions with their target audience while securely managing their presence on social media. Salesforce Social Studio allows companies to closely monitor and analyze the actions of their target audiences on social media to help them create insights into customer sensitivity.

What is Marketing Cloud, Salesforce's B2C Marketing Automation?

Salesforce Marketing Cloud allows you to have seamless communication between your marketing channels. You can integrate B2C marketing automation tools into your marketing strategies, design new marketing strategies, and improve your customer experience. Marketing Cloud’s marketing automation tools facilitate developing digital marketing strategies by creating data-driven, personalized customer journeys across multiple channels.