What is Adoption Success
One of the main challenges of any system or digital transformation project is the user adoption of the new solution. Even Salesforce, as one of the leading platforms, is not exempt from this challenge. The adoption and the optimisation of benefits are key factors in the success of a CRM implementation. Thus, determining the steps of a successful adoption as an ongoing process is key to the return on investment.
How We Execute
We conduct an off-site review, where we prepare an actionable strategy that covers: